Archive for the ‘Small Business’ Category

Six Tips for Turning Business Ideas Into Action

By: Marty Zwilling
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Successful startups are all about turning ideas into action. These actions must be the hard part, since entrepreneurs always seem to come to me with ideas, and ask me for help on the actions. That has always seemed strange to me, since the magic is supposed to be in the ideas, and the actions are the same for every business.
In fact, the actions required to start and run a business are well documented, the subject of many books, and taught in college courses across the land. As confirmed by a recent book on this subject by John Spence, Awesomely Simple, turning business ideas into action consists of six essential strategies:

Build a vivid vision. Having a clear, vivid, and compelling vision in your head is without question an essential component in building a successful company. But that’s not good enough. The vision has to be documented and communicated in a way that makes it vivid to every member of your team, your customers, and your investors.

Team with the best people. The best people are highly talented and motivated individuals who are also masters of collaboration. The future of your startup is directly tied to the quality of talent you can attract and keep. You must create a winning culture that people love.

Practice robust communication. Open, honest, frank, and courageous communication, both inside Read more…

Are You a Goal-Getter? — 7 steps to achieving your goals

By: Scott Halford
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I recently overheard someone reply, when asked about her holiday weekend, “It was successful. My New Year’s resolution is to overeat on every major holiday. I figure I’m going to do it anyway; why not make it a goal I can actually keep?” I had to laugh. It made me think about the goals we create in our lives and in our businesses.
Many fall into one of two major categories. The first category is goals we set that we have a 95 percent chance of accomplishing–mostly because we have done it before, so the likelihood is high that we’ll succeed. (Our overeater above almost didn’t pig out because she was feeling poorly. But she pulled herself together and gorged.) The other category is goals where there is a 95 percent degree of uncertainty that we’ll accomplish them, and we have never done it before, but we would like to. There are benefits to both kinds of goals.
You might think the first kind of goal is for slackers, but there is some value in setting goals that you’re confident you’ll achieve. Using that confidence as a springboard for trying new things can be a useful thing–kind of like doing the perfect swan dive as a warm-up for an Olympic-caliber diver. The problem is if you stop at those, you don’t get to Read more…

How to be All Things to All Customers

By: Rohit Bhargava
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There is one indisputable fact that marketers who sell soap already know about their customers that you probably don’t. Men and women buy soap differently—that’s no surprise. But while you might be tempted to focus on packaging or different scents… it turns out the key to getting repeat purchases is knowing that for women, it is the scent of the soap that is the most important, and for men it is the lather. Sell a great smelling soap to a man with no lather, and he won’t believe it worked as well and stay away from it. There are presumably scores of evidence and research to back up this basic soap fact—yet even if there weren’t you could read this point and immediately understand it to be true.
Soap is a simple product and the lesson that selling it offers for your small business is simple too: find the one ingredient that matters most to your customers and then find a way to focus on it. Sounds pretty obvious, doesn’t it? Now consider home pregnancy tests. Most of them are the same, but what marketers of THOSE products know is that people generally buy them in two emotional states: hope or fear. Depending on which emotion they are buying with, the packaging is different.
What we are talking about here is basic Read more…

Brand Building Ain’t What It Used to Be

By: Chris Chariton
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Because the overwhelming majority of your customers are going online to find suppliers, products and services, that’s where you should focus your brand-building efforts. Naturally, you have a website to promote your brand, but a website alone is not enough. To raise the visibility and increase the strength of your brand, choose programs that offer both branding and lead generation benefits.
Branding is often undervalued. The mantra at many companies is “leads and sales, leads and sales,” with most marketing investments going toward lead generation activities. In addition, marketers often believe that branding results are difficult to measure.
The Internet has relegated these notions to the garbage bin. With a comprehensive online presence and investments in the right marketing programs, you can gain 24×7 visibility, build brand value, increase opportunities for sales, and measure the results of your efforts.
Another assumption is that “branding is nice, but it doesn’t help the bottom line.” Not true. In fact, if you don’t have any brand value, it’s easy to be considered a commodity. Take Nike(NYSE: NKE), for example. Without brand recognition, would customers be willing to pay a premium for its sneakers? Probably not.
You want your company’s products and services to be unique and to be known for benefits that you alone can deliver. How can branding help your company? There are three main ways, each Read more…

Do It Yourself Online Reputation Management Toolkit

By: John Jantsch
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Listening to real time conversations for opportunities, leads, and reputation management is now a standard marketing item on the to-do list.
While there are services such asRadian6, Trackur and Jive Software (Filtrbox) that provide this kind of tracking for a fee, there are a number of tools that any do-it-yourselfer can employ to capture much of what’s being said about their brands, people, products, and industries in real time:
1.  Google Alerts

This one is certainly not new, but I still find people who don’t tap into it. Google Alerts allows you to set up as many custom searches as you like and have Google alert you via email or RSS when any mentions of those search terms hits their radar. Not 100 percent foolproof, but very good.
2.  Google Reader
Google Reader is an RSS reader, which means you can use it to subscribe, capture, read and display anything that produces an RSS feed. Most people use it to sort and read blogs, but anything with an RSS feed will show up here, so you can filter a great deal of content, including tags in bookmarking sites such as Delicious. Every customer and competitor blog feed should be in here.
3.  MyReviews Page

Rating and review sites such as Google Places and Yelp have become essential marketing tools. Monitoring reviews is a big part of managing and building reputation on these Read more…

Misfit Entrepreneurs

By: Dan Pallotta
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Imagine Walt Disney at the age of nineteen. His uncle asks him what he plans to do with his life, and he pulls out a drawing of a mouse and says, “I think this has a lot of potential.”
Or Springsteen. In a concert he once told the story of how he and his dad used to go at it — how his father hated his guitar. Late one night, Springsteen came home to find his father waiting up for him in the kitchen. His father asked him what he thought he was doing with himself. “And the worst part about it,” Springsteen says, “was I never knew how to explain it to him.” How does he tell his father, “I’m going to be Bruce Springsteen?”
Someone interviewed me a few months back for an entrepreneurship project, and he mentioned that in his conversations the thing that stood out most was the willingness of great entrepreneurs to be vulnerable. It’s not the first association you’d make with an entrepreneur. Words like “driven,” “ambitious,” and “persistent” usually come to mind. But the moment he said it I knew he’d hit the nail on the head.
Vulnerability. It is the most poignant quality in every entrepreneur I know.
There’s a misfit in each of us, and it’s the most delicate, precious thing that we have. Sadly, Read more…

Ads That Follow You Across the Internet – A Twist on an Old Idea

By: Anita Campbell
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Sometimes the most interesting innovations come from the simplest ideas.
Case in point:  one of the hottest online advertising trends today is something called “ad retargeting.”  Erick Schonfeld of TechCrunch explains retargeting this way:
“The idea is simple. When you visit a retailer’s or other advertiser’s website, it drops a cookie on your browser and the next time it sees you pop up on another site it loads an ad from that retailer. You’ve already expressed interest in that advertiser by visiting their site, so they retarget you whenever they can. It may sound a bit stalkerish, but trust me, everyone is doing it.”
There are some variations of this definition, but for our purposes today it’s close enough.
Even Google is now offering retargeting of its Google AdWords, calling it “remarketing” and giving this example on its official Inside AdWords blog:
“Here’s an example of how it works. Let’s say you’re a basketball team with tickets that you want to sell. You can put a piece of code on the tickets page of your website, which will let you later show relevant ticket ads (such as last minute discounts) to everyone who has visited that page, as they subsequently browse sites in the Google Content Network. In addition to your own site, you can also remarket to users who visited your YouTube brand channel or clicked Read more…

Nine Keys to Getting the Most for Your Marketing Money

By: MP MUELLER
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1. Ask your questions
Begin your agency relationship by sharing your business goals — as concretely as possible — with your agency. If you don’t have an in-house marketing director, your agency can translate your goals into marketing strategies and tactics that will be the blueprint to achieving your objectives.
If this is your first time working with an agency, go over the contract fine print upfront. We try to do an Agency 101 with new clients to explain how we bill, how the project will flow, what the processes are. Don’t be shy when asking about advertising terms, some of which are right up there with Aramaic.
2. Throw back that curtain
Once you have committed to an agency relationship, treat the agency as a partner. We are not the printer repairman; we’re an extension of your marketing team. An agency can help create some remarkable shifts in your business, but not if you keep us at arm’s length. Throw back that curtain and share what’s worked in the past and what hasn’t. Give us access to your team. Let us listen in on your customer calls and evaluate all of your touch points — your reception area, proposals, receipts, signage, ads and Web experience. A good agency wants to be challenged and held accountable for results.
3. Do your homework
Our vice president and Read more…

10 Ways to Deny the Recession

By: Paul Spiegelman
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I saw a bumper sticker the other day that said “Refuse to Participate in the Recession.”  I have no idea if that driver had a job or was looking for one, but he was obviously electing to make the most of the challenges he faced.
Many say the U.S. economy is still in a recession based on the fact that unemployment is still high and consumers are continuing to temper their spending habits–two elements that define a recession. However, anyone with the desire to be an entrepreneur has to have the attitude of my friend with the bumper sticker.
So how does an entrepreneur succeed in a recession?

Become Indispensable
In a tricky economy, it’s natural for people to want to protect the security they still have. In the service industry, one way to prove that your product or service is part of the solution is to point out the consequences that could occur if the service was not around. Try “secret shopping” your customers and document the outcomes; then secret shop a business that doesn’t use your service or product. If there’s an obvious difference, use these stories to sell your businessback to your customers.
Invest in the Future
Most recessions last only a year or two. Companies that fail to continually invest in business improvements, training and marketing are way behind when the economy recovers. In terms of Read more…

10 Ways the CEO Can Reduce Office Stress

By: Nicole Marie Richardson
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The office has the potential to be one of the most stressful places a person will ever encounter. Staff must handle looming deadlines as well as contend with office politics, technology meltdowns and the shifting moods of their colleagues. Add to that the personal doubts and fears of failure that individuals can experience. It’s no wonder that job stress is a risk factor for heart disease and many other health conditions such as type 2 diabetes, according to a study by the British Medical Journal.
Luckily, as the CEO, you’re in a unique position to reduce the level of stress that effects the office environment. Inc.com Senior Editor Nicole Marie Richardson talked with Elizabeth Scott, a wellness coach and About.com stress management expert about ways to minimize job stress. Here’s how to create a Zen office without calling in the yoga masters.
How a CEO can Reduce Office Stress: Beautify the Surroundings
A dark, disheveled office can ruin an employee’s mood the second he or she walks through the door. Similarly, harsh overhead lighting and sterile cubicles with stark furniture can have the same effect. Bare offices allow noise to bounce around the walls and noise pollution is a huge stressor in the workplace, says Scott. Making adjustments to lighting, temperature, noise level and other controllable factors can go along way toward lightening the mood, says Scott. “I know Read more…